Shipping policy

At Fashion Arena, we aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details about order processing, delivery timelines, shipping charges, and other important information.

1. Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotions, or peak seasons, processing times may be slightly delayed.

2. Shipping Time

Estimated delivery times:

Location Estimated Delivery Time
Within Pakistan 3–7 business days
International Orders 7–15 business days

Please note that delivery times may vary depending on your location, courier service, weather conditions, or customs delays.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location.
  • We may offer free shipping on selected orders or promotional campaigns.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS containing:

  • Your tracking number
  • Courier details
  • Tracking link (if available)

5. International Shipping

Fashion Arena may ship internationally to selected countries. Customers are responsible for:

  • Customs duties
  • Import taxes
  • Any additional local charges

These fees are not included in the product or shipping price.

6. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact our support team. We will coordinate with the courier service to resolve the issue as quickly as possible.

Fashion Arena is not responsible for delays caused by:

  • Incorrect shipping information
  • Courier service disruptions
  • Natural disasters or unforeseen circumstances

7. Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect address is provided:

  • Delivery delays may occur
  • Additional shipping charges may apply
  • Orders may be returned or canceled

8. Damaged Packages

If your package arrives damaged:

  1. Take photos of the package and product immediately.
  2. Contact us within 48 hours of delivery.
  3. Our support team will assist with a replacement or resolution.

9. Contact Us

For shipping-related questions or support, contact us:

Fashion Arena
Email: Fashionaren43@gmail.com
Phone: +923175808513